In customer support, live chat presents a perfect middle ground between phone and email. It’s a stress-free way for the customer to seek assistance without demanding too much of their attention, letting them multitask and go about their daily lives.

For companies like yours, live chat offers an inexpensive platform for enhancing the customer experience quality, influence consumer loyalty, and boost sales.

Open Access BPO analyzes your business and develops programs to address your company s unique needs and goals. Our customer support teams operate 24/7 from our offices in the Philippines, Taiwan, and China, supporting more than 30 Asian and European languages.